Robot 6

More woes for fans, CCI as San Diego tickets go on sale again [UPDATED]

Three months after their first on-sale attempt and about six weeks after a successful test, Comic-Con International, their new partner TicketLeap and fans trying to buy tickets to this summer’s convention in San Diego are being plagued with more difficulties this morning.

Registration opened at 9 a.m., and while the Comic-Con site seems to be operating fine, TicketLeap has been displaying a message that says “We are currently over capacity. Try again momentarily,” since about that time — and it’s currently being displayed as I keep hitting refresh.

Shortly after 9 a.m., TicketLeap posted on Twitter, “@Comic_Con fans, if you see an over capacity message hit refresh. We are under heavy load right now and it should smooth out.” You can see some of the reactions from potential con-goers on Twitter as well; some say they have been able to get into the site to buy tickets, but it seems to be the minority.

Not including the test on Dec. 15, where 1,000 tickets were sold, this is the third time tickets for the San Diego Comic-Con have gone on sale. Attempts to sell them on Nov. 1 and Nov. 22 were also met with problems.

Update, 9:50 a.m.: CCI posted on their Twitter feed: “We’re obviously not happy with this morning’s events. We are trying to find answers and get to the bottom of this.” Which was followed by a tweet from TicketLeap: “Hey @Comic_Con, @ticketleap is seeing lots of transactions going through. Keep trying!” Also, #sdcc is a trending topic on Twitter.

Update, 10:20 a.m.: TicketLeap posted about six minutes ago: “There are plenty of #sdcc 4 day passes available. They get held for 15 min and return to inventory if not purchased. Keep trying.”

Update, 11:01 a.m.: Hey, my wife made it in:

If you get a similar screen when you try to log in, one that says four-day passes are sold out, Francesco in our comments section has some advice: “Also notice that even when the system says that 4-day passes are gone, that’s just because every single session (even the thousands of failed one) reserve the passes for 15 minutes. After 15 minutes they’re back in the game. So… keep trying.”

Update, 2:10 p.m.: Looks like four-day passes are gone.

Update, 6:00 p.m.: Provided the information on the TicketLeap web site is current, it appears all tickets for Comic-Con International 2011 have sold out.

CCI - Sold Out

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Comments

14 Comments

Apparently they have a deal with mouse makers cause I clicked mine to death. Got nothing to show for it, wasted over an hour of my life. Whatever plan they had it was a total FAIL!

I just got through and it says not enough 4-day passes and Saturday only passes remain.

I’ve gotten to the order page at least a dozen times but never past it. The last time I accessed it it said 4-Day Adult passes were already gone.

Given the choice, I wonder if people would choose to pay the expensive handling fees Ticketmaster charges instead of this mess.

This time, after *one hour and a half* I could buy the two tickets I needed. Apparently if you try long enough eventually you get in.

Also notice that even when the system says that 4-day passes are gone, that’s just because every single session (even the thousands of failed one) reserve the passes for 15 minutes. After 15 minutes they’re back in the game.

So… keep trying.

I dont get why they didnt use Ticketmaster? They can handle huge amounts of people trying at once. No one would mind paying $10 extra worth of fees to get the passes and be done with it.

I think its safe to say Comic Con has now gotten too big. It is selling out the first day tickets go on sale. That is insane.

I should give up. Seriously, once I saw the “no more tickets” message, I should’ve just accepted it. But no . . . now I gotta hit F5 until my finger bleeds, imagining myself giving CPR to the dying chance of me going to San Diego, screaming, “Don’t you die on me now!”

There has to be a better way to go about this crap. Why should five-day passes immediately go to those who were at the convention in the previous year? Why not have them take part in a lottery on the last day, paying $50 a shot for the coveted five-day pass, and then there would still be 80-85 percent of those to put on sale later.

Well after spending all day trying to get tickets, I end up with Thursday and Sunday,,,really?? So much for the hotel , what a waste of time and aspirin,

Brittany Parker

February 5, 2011 at 2:57 pm

Ive been trying since 11am to get tickets…finally just got the message saying that fri/sat and 4 day passes are sold out….this whole process has been a disaster, and i’m so incredibly disappointed. nerd rage definetly ensued this trying process of geting tickets. so now im left with only frustration and no tickets at all.

Poor handling by both TicketLeap and Comic Con. Website gave false information that tickets were sold out when they weren’t. How is the general public suppose to know that tickets are held for 15 minutes before putting back in inventory if they aren’t purchased. And then TicketLeap makes an announcement on Twitter? It should have been posted on the actual website for all to see, but apparently TicketLeap felt notification via Twitter is adequate (Hello, some of us were too busy trying to get tickets to even be on Twitter and who knew THAT was where you were to go for updates?!?).
Ticket Master has nothing to worry about, it’s obvious TicketLeap is not mature enough to play with the Big Boys!

I didn’t get a ticket. And I don’t think there’s any real way for me to get in . . . in 2009, I managed to get a press credential when I was writing for an actual magazine (as chronicled here). But it’s gone online only, and I haven’t written for that site in a while. I know that CCI can be an energy-sucking experience that has you slowly dying by Saturday, that I can get the same experience with New York Comic Con (a hop, skip and jump away), that there’s never enough time to explore San Diego (Balboa Park, San Diego Zoo, Sea World if you’re into that, etc) . . . but it’s still Geek Mecca. I’ve been there three times, and I’d want to go a fourth time. I might be insane.

So . . . what do I do for a summer con? I wasn’t bowled over by Heroes Con in ’08, so Charlotte is a non-go. I’m thinking of going to Calgary for their June con, but then I’d have to skip Wizard World Philadelphia. I think the talent is split 60/40 either way. Or I could hold off for the Fan Expo in Toronto, since they expanded to four days, but I’ve been there twice already, and I know how hectic things can get. If anybody has advice for me, I’d welcome it.

Chris Bernacchi

February 6, 2011 at 6:45 pm

Very Frustrating. I tried to get a one day pass when it says it was available and it would not let me purchase it. I hope I can pick up a pass later once the dust settles.

I made it after trying what seemed like forever. I was on at 9am then around 2:00pm-ish I had to leave the house do ya know, do things. Then I got back home around 3pm and finally had tickets around 4:10pm. I had to settle for a set of single day passes for Thrusday Friday & Sunday.

Why not raise prices already? Good grief. Double or triple the cost and things might die down.

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