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While I did not attend Museum of Comic and Cartoon Art (MoCCA) Art Festival 2009, held back on June 6-7, I was struck at the amount of constructive feedback that came out of people’s reports after the festival. It goes without saying that almost everyone thought the new venue (the 69th Regiment Armory) needed air conditioning and many folks were understandably dismayed with the logistical challenges and delays that occurred at the festival’s start. While reading a great deal of reactions from attendees and exhibitors, I was curious to get a lessons learned perspective from the organizers. Fortunately, Karl Erickson, MoCCA Director, was willing to take my email questions. In his answers, Erickson seemingly made it clear he was open to constructive feedback. While my questions aimed to cover a great deal of various concerns, I welcome folks to chime in with additional thoughts in the comments section. My thanks to Erickson for his time.
Tim O’Shea: The first question has to be–did you explore the possibility of air conditioning this year? Was it deemed just too cost prohibitive? If you’re staying at the Armory, do you intend to have air conditioning in 2010?
Karl Erickson: We did explore air conditioning for the Armory, but, yes, it was just too expensive. As far as staying at the Armory we are looking at dates earlier in the spring to help alleviate the heat.
O’Shea: Can you speak to what happened to cause the hour-long delay on Saturday and logistical challenges (like delayed book deliveries, only one trashcan on the show floor [by some reports], names missing from the guide book)–and are you establishing measures to try to minimize these situations next year?
Erickson: The delay was due to a few different factors, the major being a severe miscommunication with the trucking company that was to deliver not only many of our exhibitor’s books, but all of our supplies for the festival, not least being our cash registers and other check-in essentials. Of the problems that we did have, having one trashcan for the entire show floor was not one of them. We definitely had many trashcans.
We are certainly taking steps to contain and minimize the mistakes of this year, the most important of which is getting a much earlier jump in the planning and execution of the Festival. This includes a lengthy review of the 2009 Festival with practical solutions suggested. These include moving the Festival earlier in the spring (as this is not the first year we have had heat problems, AC or no), starting on every aspect of the Festival earlier, and creating a new MoCCA website that will deliver information much more effectively to exhibitors and attendees.