The Huffington Post
Comic-Con | Badges for Comic-Con International sold out Saturday during a marathon online-registration session that taxed the servers of convention sales partner TicketLeap and frustrated ticket buyers. Four-day passes were gone by about 2 p.m. PT; the event sold out by 6 p.m. (Additional passes may become available as cancellations are processed.) As we noted earlier, San Francisco comics retailer Isotope is memorializing Saturday’s experience with a “San Diego Comic Con 2011 Registration Disaster Commemorative Fail Frog button,” featuring a modified version of the TicketLeap logo that frustrated users saw every time they refreshed their web browser.
On the TicketLeap company blog, CEO Chris Stanchak acknowledged that “our platform experienced capacity issues for a 4 hour period” on Saturday: “While we knew the event was going to put significant demand on our system, we did not expect the traffic we received. [...] The traffic we received yesterday was several orders of magnitude higher than our high end estimate. Due to the heavy strain on the system, users for all events across our system received ‘Over Capacity’ errors. This prevented ticket buyers from buying tickets and it prevented event organizers from managing their events.” Tom Spurgeon offers commentary. [Comic-Con International]